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Customer Success Story: Pillar Brushless Swing Gate Successfully Applied to a Large Zoo in Singapore

Customer Success Story: Pillar Brushless Swing Gate Successfully Applied to a Large Zoo in Singapore

2025-11-04

Project Background

In outdoor attractions such as zoos and theme parks, access control equipment needs to simultaneously meet multiple requirements, including rust resistance, corrosion resistance, waterproofing, dustproofing, high stability, and high throughput. A well-known zoo in Germany, when upgrading its visitor management system, required a smart access control system that could adapt to both indoor and outdoor environments, accommodate multiple authentication methods, and operate stably over the long term.

After comparing and testing multiple suppliers, the zoo ultimately selected our Pillar Brushless Swing Gate as a crucial component of its smart access control system. This project has become a typical success story of swing gates in outdoor attractions and large zoo environments.

 

Customer Needs Analysis

During the project negotiation process, the zoo raised the following core requirements:

The equipment must have strong rust resistance to cope with the corrosion risks from humid environments and daily cleaning.

For outdoor use, it must have high-level waterproof and dustproof performance.

The equipment structure must be robust enough to withstand long-term, high-frequency passage.

It must support multiple verification methods to meet different entrance scenarios such as ticket management, member identification, and employee management.

It must operate with low noise to avoid disturbing animals or visitors.

It must be suitable for various types of zoo entrances: indoor areas, semi-open areas, and outdoor passageways.

These requirements placed higher technical demands on the swing gate product.

 

Why Choose Our Pillar Brushless Swing Gate?

1. Enhanced Rust and Corrosion Resistance

The Pillar brushless swing gate uses a 304 or 316 stainless steel body, making it particularly suitable for:

Humid environments

Outdoor weather conditions

Public areas requiring frequent cleaning and disinfection

The 316 stainless steel version offers a higher level of corrosion resistance, making it ideal for outdoor and semi-outdoor areas of the zoo, and has received high praise from the customer.

 

2. High-Level Waterproof and Dustproof Design

The swing gate body adopts a highly sealed structure, with an overall protection level reaching IP54–IP65 (depending on configuration), effectively dealing with:

Rainy weather exposure

Outdoor dust and fallen leaves

Seasonal temperature fluctuations

This characteristic is one of the key indicators for zoos to pass technical testing.

 

3. Brushless Motor Drive, Stable and Low-Noise Operation

Brushless servo motors feature:

Low noise

High stability

Long lifespan

Low maintenance costs

Quiet operation avoids disturbing the animals, creating a more comfortable visitor experience.

 

4. Supports Multiple Authentication Methods, Improving Access Efficiency

Our Pillar brushless swing gate is compatible with multiple identification methods, including:

RFID card swiping

QR code

Barcode ticket

NFC

Facial recognition

Mobile e-ticket

This allows zoos to easily integrate with existing ticketing, membership, and staff management systems, significantly improving access efficiency during peak hours.

 

5. Strong Adaptability: Stable Operation in Indoor and Outdoor Scenarios

Whether at the zoo's main entrance, pavilion entrances, or outdoor park pathways, the swing gates maintain stable performance.

The robust structure and strong adaptability reduce the client's subsequent maintenance costs.

Project Deployment Status

This project involved the zoo installing multiple sets of Pillar brushless swing gates, deployed in:

Main Entrance Visitor Pathway

Member and Annual Pass Dedicated Pathway

Staff Entrance/Exit

Semi-Outdoor Exhibition Area

 

Configuration includes:

Reinforced Waterproof Pillars

Integrated Card Reader + QR Code Reader

Visitor Counting System

Gateway Control Module Linked with Ticketing System

Optional Facial Recognition Module (for Staff Management)

Through collaboration with a local Singapore system integrator, the equipment successfully passed acceptance testing and was put into operation.

 

 

Client Feedback

 

The zoo provided positive feedback after implementation:

✔ Stable operation even during rainy and humid seasons

✔ Improved passage efficiency, significantly reducing queuing during holidays

✔ Quiet operation, does not disturb animals

✔ Multiple verification methods convenient for visitors and annual pass members

✔ Reduced maintenance, lowering operating costs

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Solutions Details
Created with Pixso. Home Created with Pixso. solutions Created with Pixso.

Customer Success Story: Pillar Brushless Swing Gate Successfully Applied to a Large Zoo in Singapore

Customer Success Story: Pillar Brushless Swing Gate Successfully Applied to a Large Zoo in Singapore

Project Background

In outdoor attractions such as zoos and theme parks, access control equipment needs to simultaneously meet multiple requirements, including rust resistance, corrosion resistance, waterproofing, dustproofing, high stability, and high throughput. A well-known zoo in Germany, when upgrading its visitor management system, required a smart access control system that could adapt to both indoor and outdoor environments, accommodate multiple authentication methods, and operate stably over the long term.

After comparing and testing multiple suppliers, the zoo ultimately selected our Pillar Brushless Swing Gate as a crucial component of its smart access control system. This project has become a typical success story of swing gates in outdoor attractions and large zoo environments.

 

Customer Needs Analysis

During the project negotiation process, the zoo raised the following core requirements:

The equipment must have strong rust resistance to cope with the corrosion risks from humid environments and daily cleaning.

For outdoor use, it must have high-level waterproof and dustproof performance.

The equipment structure must be robust enough to withstand long-term, high-frequency passage.

It must support multiple verification methods to meet different entrance scenarios such as ticket management, member identification, and employee management.

It must operate with low noise to avoid disturbing animals or visitors.

It must be suitable for various types of zoo entrances: indoor areas, semi-open areas, and outdoor passageways.

These requirements placed higher technical demands on the swing gate product.

 

Why Choose Our Pillar Brushless Swing Gate?

1. Enhanced Rust and Corrosion Resistance

The Pillar brushless swing gate uses a 304 or 316 stainless steel body, making it particularly suitable for:

Humid environments

Outdoor weather conditions

Public areas requiring frequent cleaning and disinfection

The 316 stainless steel version offers a higher level of corrosion resistance, making it ideal for outdoor and semi-outdoor areas of the zoo, and has received high praise from the customer.

 

2. High-Level Waterproof and Dustproof Design

The swing gate body adopts a highly sealed structure, with an overall protection level reaching IP54–IP65 (depending on configuration), effectively dealing with:

Rainy weather exposure

Outdoor dust and fallen leaves

Seasonal temperature fluctuations

This characteristic is one of the key indicators for zoos to pass technical testing.

 

3. Brushless Motor Drive, Stable and Low-Noise Operation

Brushless servo motors feature:

Low noise

High stability

Long lifespan

Low maintenance costs

Quiet operation avoids disturbing the animals, creating a more comfortable visitor experience.

 

4. Supports Multiple Authentication Methods, Improving Access Efficiency

Our Pillar brushless swing gate is compatible with multiple identification methods, including:

RFID card swiping

QR code

Barcode ticket

NFC

Facial recognition

Mobile e-ticket

This allows zoos to easily integrate with existing ticketing, membership, and staff management systems, significantly improving access efficiency during peak hours.

 

5. Strong Adaptability: Stable Operation in Indoor and Outdoor Scenarios

Whether at the zoo's main entrance, pavilion entrances, or outdoor park pathways, the swing gates maintain stable performance.

The robust structure and strong adaptability reduce the client's subsequent maintenance costs.

Project Deployment Status

This project involved the zoo installing multiple sets of Pillar brushless swing gates, deployed in:

Main Entrance Visitor Pathway

Member and Annual Pass Dedicated Pathway

Staff Entrance/Exit

Semi-Outdoor Exhibition Area

 

Configuration includes:

Reinforced Waterproof Pillars

Integrated Card Reader + QR Code Reader

Visitor Counting System

Gateway Control Module Linked with Ticketing System

Optional Facial Recognition Module (for Staff Management)

Through collaboration with a local Singapore system integrator, the equipment successfully passed acceptance testing and was put into operation.

 

 

Client Feedback

 

The zoo provided positive feedback after implementation:

✔ Stable operation even during rainy and humid seasons

✔ Improved passage efficiency, significantly reducing queuing during holidays

✔ Quiet operation, does not disturb animals

✔ Multiple verification methods convenient for visitors and annual pass members

✔ Reduced maintenance, lowering operating costs